Privacy & security | FAQ | Livv Telehealth

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Privacy & security

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Is it safe to receive medical care through a telehealth platform?
Yes, receiving care through our telehealth platform is both safe and secure. All of our providers are fully licensed and follow the same medical standards and regulations as they would in an in-person setting. Your personal health information is protected by strict privacy and security measures, including HIPAA-compliant technology and encrypted communication, ensuring your data stays confidential. Telehealth offers the convenience of care from home without compromising on safety, quality, or privacy.
How does Livv protect my personal and medical information?
Your privacy and security are our top priority. Livv uses industry-leading safeguards, including HIPAA-compliant systems, bank-level data encryption, and secure servers, to keep your personal and medical information protected at every step. We never sell or share your information without your consent, and we continuously update our security practices to meet healthcare privacy standards.
Is my payment information secure when ordering through Livv?
Absolutely! We use industry-standard payment processors and advanced encryption technology to keep your payment information safe. Your financial details are transmitted securely and never stored on our servers.
Is Livv HIPAA-compliant?
Yes, we are fully HIPAA-compliant, meaning we follow all regulations to protect your personal health information. This includes strict security measures for how your data is stored, transmitted, and accessed.

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