Privacy Policy

Effective Date: September 25, 2025 Last Revised: September 25, 2025 1. Overview This Privacy Policy describes how LIVV Care LLC ("LIVV") collects, uses, and protects information when you use the Site. LIVV is not a HIPAA covered entity but may act as a business associate of providers. 2. Information We Collect Identifiers (name, contact info, DOB); health information submitted; payment data; internet and device data; geolocation data. We may collect data directly, from providers, from pharmacies, and automatically via cookies. 3. Cookies & Tracking LIVV uses cookies, pixels, and similar technologies to enable functionality, secure the Site, remember preferences, and analyze performance. Categories include necessary, functional, analytics, and advertising. You may manage cookies in your browser or through our cookie banner. 4. Use of Information We use data to: provide services; process payments; enable telehealth consultations; ship products; detect fraud; comply with law; improve the Site; and personalize user experience. 5. Sharing of Information We may share data with providers, pharmacies, service vendors, affiliates, regulators, or as required by law. WE DO NOT SELL YOUR PERSONAL INFORMATION FOR MONEY. 6. Security We use technical and organizational safeguards, including encryption and access controls. HOWEVER, NO SYSTEM IS 100% SECURE, AND WE CANNOT GUARANTEE ABSOLUTE SECURITY. 7. Data Retention LIVV retains data as long as needed for services, compliance, and legal obligations. Medical records are retained as required by law. 8. Your Rights Depending on your state, you may request access, correction, or deletion of data. California residents may exercise rights under the CCPA. We will verify identity before responding. 9. Children's Privacy The Site is not directed to children under 13. Users ages 13–17 may use the Site only with parental consent. 10. Governing Law; Venue This Policy is governed by Florida law, with venue exclusively in the state courts of Palm Beach County, Florida. 11. Updates LIVV may revise this Privacy Policy by posting updates. Continued use after changes constitutes acceptance.

12. State Privacy Rights (California, Colorado, Connecticut, Virginia, Utah, Nevada, and Others) Certain states provide residents with specific rights regarding their personal information. Depending on your state of residence, these may include: - Right to Know/Access: You may request disclosure of the categories and specific pieces of personal information we have collected about you. - Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions. - Right to Correct: You may request correction of inaccurate personal information maintained by us. - Right to Data Portability: You may request a copy of your personal information in a portable format. - Right to Opt Out: You may request to opt out of the 'sale' or 'sharing' of personal information or targeted advertising as those terms are defined by applicable law. - Right to Limit Use of Sensitive Information: In some states (e.g., California), you may request that we limit our use of sensitive personal information. - Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. California Residents (CCPA/CPRA) If you are a California resident, you have the rights listed above under the California Consumer Privacy Act (as amended by the CPRA). You may also request information about how we share personal information with third parties for marketing. How to Exercise Your Rights To exercise your rights, please contact us at privacy@livvcare.com or write to: Privacy Officer, LIVV Care LLC, [Mailing Address]. We may need to verify your identity before processing a request. Authorized agents may submit requests on your behalf with proof of authorization. Appeals If we deny your privacy rights request, residents of certain states (e.g., Colorado, Virginia, Connecticut) have the right to appeal our decision. Instructions for submitting an appeal will be provided in our response. Do Not Sell or Share My Personal Information LIVV does not sell personal information for money. However, some uses of cookies, analytics, or advertising technology may be considered a 'sale' or 'sharing' under certain state laws. You may opt out by adjusting cookie settings through our cookie banner or contacting us.

Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact LIVV Care LLC: Email: support@joinlivv.com Phone: 888 491 1070